June 8, 2008
MySpace.com Down
After having Amazon.com go down on Friday with a “Service Unavailable” message, the same is occurring with MySpace.com today. I was informed of the outage by Jeff Greenfield from Product Placement.
According to Greenfield:
“A traceroute performed from different locations finds that the host is ‘unknown’. More interesting is that the domain record appears to have been updated earlier today. While the ip addresses appear to be working - nothing is connected to the domain.
“According to the domain lookup - the domain was was last updated on 8-Jun-2008 08:50:45 EDT.
“Unlike Amazon, where shoppers will return to purchase an item, MySpace having such a large outage will result in significant lost revenue.”
Amazon was hit with a “denial of service” bot attack. MySpace have their own DNS Servers and Greenfield pointed out that the DNS was last updated yesterday. I am wondering if it was just a simple misconfiguration. If so, I don’t think that person will have a job come Monday.
Greenfield also stated both domains are registered through Network Solutions and the issue could very well be a Network Solutions hack.
Filed under Uncategorized by Jerry West
Comments on MySpace.com Down »
Hi Jerry.
My name is Shashi Bellamkonda, and I work at Network Solutions. We actually had nothing to do with this incident, though we always encourage our clients to take protective security measures like strong password protection policies to protect themselves from incidents. Thanks for blogging about this but there was no hack of our systems.
Shashi
Thanks for the comment, but your company has had issues with hacks in the past. And when Greenfield says “very well could be” it isn’t pointing the finger at you, he was merely trying to put the pieces together.
By the way, keep it up with the $35.00 annual domain fees and the below average customer service. Just some advice, the time to give your customers a price break on domain registrations is NOT when they threaten to cancel and move to another registrar, it is when they are currently a customer and satisfied with your service.