Archive for January 14th, 2008

January
14

The Trouble with Productivity

I remember when I worked at the Nuclear Division of GE in San Jose, California in the summer ‘85 after my freshman year of college. My boss, Muriel Dixon, told me the execs at GE stated with the new computer systems they had installed it would plummet the paper usage at GE, which was close to a small forest each year.

The result?

GE’s paper usage went up 6 fold that year. Ooops.

It seems that when we think we will gain an advantage, we don’t. Take the web. It was supposed to make us more productive, but if you don’t watch yourself, it is the biggest time waster around – and some blame Google for much of that.

Take Seth Mnookin for an example. He’s self employed, sets his own hours and even works from home (which I think it mistake #1). He spent time creating a Google Home Page, installed the Google Toolbar, uses Google Bookmarks, Google Reader, Google Books, Google Calendar, and the list goes on…

So he spends three-and-a-half hours organizing his Google Bookmarks one day and then gets distracted poking around Google’s US Government Search. And we haven’t even discussed You Tube yet.

Then it hit him, he wasn’t actually accomplishing anything. It almost seems like we need to “time manage our time management.” If you want to play around the web, fine. But set a timer, or you may find yourself “working so hard” but getting nothing done – and that leads to massive frustration. And there is no bigger killer to creativity than frustration and stress.

January
14

“Pen Names” and Free Email Accounts

There was an article in the November issue of Wired, yeah, I know I’m behind on my reading … who isn’t these days?

So, in the article it discusses the issue of using dummy personal data to protect your privacy when setting up a free email account with Yahoo! or Hotmail (owned by Microsoft). Many marketers use Pen Names to disguise their identity for much the same reason. What does Yahoo! and Microsoft think about this practice?

They aren’t thrilled.

The terms of service are pretty clear on this (yeah, we’ve ALL read those ToS). And Yahoo! is the most clear stating you agree to “provide true, accurate, current and complete information about yourself,” or they reserve the right to terminate your account and ban you forever.

Personally, I’ve never known anyone who has been banned for this … and I have many accounts with both to service my various projects – in fact, I love to sign up for many of the marketing guru’s lists to see what they “peddle” to free loaders (non-paying list members). Sometimes it can be quite humorous.

In the article it stated when a Microsoft rep was pressed, they admitted Microsoft does little in the “policing” department.

“Microsoft relies on the customer to provide accurate information; we do not proactively confirm the accuracy of the personal information provided.”

Just play it cool and don’t do anything which would be deemed illegal (your definition may vary). If you use a dummy account to read an out of town paper, that’s pretty harmless. Using a dummy account for an online dating service with a fake name because your married, well, that could cause you more problems than just with the email police, just ask John Bobbit.

Also, using a Pen Name and fictitious email to register domain names is a bad idea. You are REQUIRED to provide correct information there. If you don’t, or more importantly, if your competitor doesn’t, you can report them and if they don’t clean up their act, they will lose their domain, which you can register and really make their day a bad one.