Idiot Callers

So, I came into the office and our receptionist, Elizabeth, who is incredible by the way, handed me a message. “He wouldn’t leave a voice mail,” she said.

Hmmm.

After getting things settled in my office, I called this gentleman, identified myself and that I was returning his phone call. I then asked him what he needed.

“A million dollars in small bills,” was what I heard on the other end.

“Excuse me?”

He repeated himself again to which I replied with a dial tone. I don’t have time to play with the phone.

He called back. Elizabeth answered and he blasted her for us not having a sense of humor.

Her response? Simple and to the point.

We don’t know who he is and since there is no relationship, there is no room for humor in a professional business enviornment. Our time is valuable and he showed a lack of respect, and is continuing to do so.

She then invited him not to call back again.

She rocks. The day is always better when you have good staff who make good decisions.

Let this serve you. When you call a company for either information or to possibly do business with, spend time planning what you will say and get right to the point to be respectful of the other person’s time.

I, for one, would be grateful.